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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jocelyn Challas

February 12, 2026

5  out of  5
rating by Jocelyn Challas
"Wonderful customer service. Thank you!"
We responded:
"I truly appreciate the support! We love growing within this Virginia Highland neighborhood! "
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Amanda Carroll

February 12, 2026

5  out of  5
rating by Amanda Carroll
"My favorite insurance place so far!"
We responded:
"Thank you so much for the support! We are excited to be a part of the Virginia Highland community. "
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Lanier Mull

February 8, 2026

5  out of  5
rating by Lanier Mull
"Brandon and Angie Sue personally came to my house to iron out insurance issues. They are the best!"
We responded:
"Lanier, thank you for your kind review! I’m glad that Brandon and I could come out and help resolve your insurance issues. We always strive to provide personal, attentive service, and it means a lot to hear that you had a positive experience. - Angie Sue "
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Emily Thurmond

January 28, 2026

5  out of  5
rating by Emily Thurmond
"Brandon was great to work with! He explained the coverage well and helped us navigate our coverage through a move. Thankful for his guidance and bubbly personality!"
We responded:
"We agree, Brandon is great! I always love hearing about his happy customers and really appreciate you sharing your positive experience! "
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Prathamesh Jadhav

January 13, 2026

1  out of  5
rating by Prathamesh Jadhav
"Had a renter’s insurance with them, even after telling explicitly to cancel it on a certain date they canceled it way before(and blamed it as system error). And even after calling almost 20 times(they only picked up twice and didn’t take any action) and quite a few emails(no replies) they took zero action. Never been disappointed like this before, it shows lack of accountability, concern and empathy for customers."
We responded:
"Prathamesh, thank you for your feedback. For clarity, we received your email on 12/26, the day after Christmas, while our office was closed for the holidays. Our team followed up on 12/30 when we reopened and entered the correct cancellation date at that time. I understand this timing may have caused confusion, and I apologize that the process did not feel smooth or timely. We appreciate you sharing your concerns. – Angie Sue"
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Paul Kvidt

December 5, 2025

5  out of  5
rating by Paul Kvidt
"Thanks so much for your help Brandon! Such ELITE customer service as so friendly & knowledgeable, made getting Renter's insurance such a breeze!"
We responded:
"Paul, thank you for sharing your experience! I’m thrilled to hear Brandon made getting your renter’s insurance easy and enjoyable. We truly appreciate your kind words! - Angie Sue "
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Paja Sijacic

November 12, 2025

5  out of  5
rating by Paja Sijacic
"Thanks Brandon, got a great price for home and auto insurance"
We responded:
"Thank you so much, Paja! We’re happy to hear Brandon helped you get a great price on your home and auto coverage. We appreciate you taking the time to share your experience and are always here if you need anything! - Angie Sue"
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Augusto Ferreira

November 8, 2025

5  out of  5
rating by Augusto Ferreira
"Brandon was great!"
We responded:
"Augusto, thank you for your kind words! I'm glad to hear Brandon was able to provide great service. We're lucky to have him on our team! - Angie Sue"
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Fran Irwin

November 4, 2025

5  out of  5
rating by Fran Irwin
"Updated review as of Nov 2025: I needed to add renters insurance as my circumstances are changing. I called and asked for Tiffany Leach at 4:58pm. She had just packed up to leave, so Brandon Robinson offered to help me, even though it was now past 5:00. I had an urgent need to show that I had secured renters insurance, and Brandon took care of me in minutes. I received the needed declarations page very shortly after ending the call, uploaded it, and I will be very happily moving into my new apartment this week! Thank you, Brandon, and a big shout out to Tiffany and the wonderful folks who keep this office running with smiles all around!! ******** (First review: Feb 2025) I called this office in a panic about insurance on a car I bought last month (long story), and I can’t say enough good things about the ladies who assisted me. Tyra, who first took my call, was extremely kind, reassuring, and helpful. She listened patiently and with compassion while I explained the situation, and then she transferred me to Tiffany, the account manager who will handle my account. Tiffany was equally kind and helpful, and made useful suggestions about products that would enable me to claim a multi-policy discount without coming across like a ‘pushy salesperson.’ This was my first time interacting with this particular office and they both made a wonderful first impression. I was considering looking at other companies, but because of these ladies, I may continue my decades-long relationship with State Farm."
We responded:
"Thank you so much for your updated review, Fran! We’re thrilled to hear that Brandon could step in and help you so quickly, even after hours, and that Tiffany and the rest of our team continue to provide such a positive experience. Our goal is always to make insurance simple and stress-free, and it means so much to know we could make your move a little easier. We truly appreciate you and look forward to serving you for many more years! - Angie Sue"
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Kristin Lighter

October 28, 2025

5  out of  5
rating by Kristin Lighter
"Brandon is awesome! Super knowledgeable and helpful."
We responded:
"Kristin, thank you for the wonderful review! We’re so glad to hear Brandon was attentive and helpful during your visit. We appreciate your support. - Angie Sue "
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Donald Cook

October 2, 2025

5  out of  5
rating by Donald Cook
"AMEERA here has a 10 star rating from me! She helped dissect my billing history and break it down for me because I was originally stressing but after speaking with her I was just ignorant to what I didn’t understand. She makes having State Farm a top tier experience. I highly recommend her to anyone family and friends."
We responded:
"Thank you so much Donald! We’re thrilled to hear that Ameera was able to make things clear and stress free. She is an important part of our team, and we’re so glad her care made your experience a 10 star one. We look forward to continuing to help you and your family and friends."
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Doris Melo

September 30, 2025

5  out of  5
rating by Doris Melo
"Excellent customer service! Brandon and his colleagues are always ready to help."
We responded:
"Doris, the whole team works so hard to make sure our customers feel valued here at our office. I’m so happy to hear their hard work is paying off. Thank you for your kind words! - Angie Sue "
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Tony Flournoy

September 26, 2025

5  out of  5
rating by Tony Flournoy
"I appreciate everyone who helped me and the transition over was easy and I will be referring people over. Thank you 🙏🏽"
We responded:
"Tony, thank you! I’m happy to hear the transition was easy and that our team was able to help you every step of the way. We truly appreciate your referrals and your support! - Angie Sue "
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Anthony Flournoy

September 26, 2025

5  out of  5
rating by Anthony Flournoy
"Staff was great and the transition over was very smooth and I will definitely be referring them to my friends and family. Thank you 😉"
We responded:
"Anthony, thank you so much! I'm so glad to hear the transition went smoothly and that our team took great care of you. We truly appreciate your referrals — that means the world to us! - Angie Sue "
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Mr 700

September 16, 2025

5  out of  5
rating by Mr 700
"Tiffany Was an awesome Agent worked me out a perfect Deal I highly Recommend her to ANYONE!!!"
We responded:
"Hello, thank you for your wonderful feedback! We're so glad Tiffany could assist you with your insurance needs and answer all your questions. We truly appreciate your recommendation and look forward to helping you again! - Angie Sue "
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Aubrey Brown

September 8, 2025

5  out of  5
rating by Aubrey Brown
"Ms.Ameera Walker set me up today!! I was switching my auto insurance from progressive my bill was $280!!! And she fixed me up with a great rate and I got a Life insurance policy with help from Tiffany aswell now my bill is $100 less with more coverage and a life insurance policy!! Thank you so much Ameera!!"
We responded:
"Aubrey, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you! - Angie Sue "
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Savannah-Jane Gilchrist

September 5, 2025

5  out of  5
rating by Savannah-Jane Gilchrist
"I've been insured with Angie Sue Brown's agency for over 2 years now and I've only had great experiences. Tiffany is a total pleasure to work with. She's friendly, patient, responsive, and makes insurance feel unintimidating. I definitely recommend!"
We responded:
"Savannah-Jane, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - Angie Sue "
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Barbara Little

September 3, 2025

5  out of  5
rating by Barbara Little
"James was so patient with me, and kind I wish all person in this field was like him,The other Son I wish I had then I would have too Sons.Very delightful young man. Thanks a lot James."
We responded:
"Barbara, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Angie Sue "
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DCJ Logistics

August 21, 2025

5  out of  5
rating by DCJ Logistics
"Tiffany made my experience great and I thank her for all her help"
We responded:
"Hello, thank you for the wonderful review! We’re so glad to hear Tiffany was attentive and helpful during your visit. We truly appreciate your feedback and support. - Angie Sue"
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Angie Niebrugge

August 21, 2025

5  out of  5
rating by Angie Niebrugge
"Tiffany and staff at State Farm were great to work with. The whole process was very easy and they were very professional and friendly. Will definitely continue to work with them in the future!"
We responded:
"Angie, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you! - Angie Sue "
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Ike Iloghalu

August 18, 2025

5  out of  5
rating by Ike Iloghalu
"Spoke with Tiffany! She was amazing! She helped me find the best rate and made the process easy and stress-free. Highly recommend State Farm"
We responded:
"Thank you so much Ike! We’re so glad Tiffany was able to take great care of you. She truly takes pride in helping our clients find the best rates and coverages. It means a lot to us that you recognize her efforts. We are here for you whenever you need us! Welcome to the State Farm fam! -Angie Sue "
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Steven Horwitz

August 7, 2025

5  out of  5
rating by Steven Horwitz
"We had a great experience working with James Lear at Angie Sue Brown’s State Farm Agency. He was incredibly helpful and patient while guiding us through the whole process of getting new Homeowners and Auto insurance. James responded quickly to calls and texts, and we appreciate that he’s part of a local business! The savings with Stare Farm were great too!"
We responded:
"Thank you Steven for your kind words! I’m thrilled to hear you had such a positive experience with James. He truly cares about our customers and we’re lucky to have him on the team. It’s great that we could help you with your Auto and Home insurance - plus save you money in the process, yay! Thank you for supporting a local agent, I look forward to getting to know you and your family! -Angie Sue"
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Liz Burns

July 23, 2025

5  out of  5
rating by Liz Burns
"Brandon made it very easy for me to add a new car to the policy! Cost was reasonable and it was easy to be able to connect by text as I’m not often able to answer the phone during the day."
We responded:
"Liz, thank you for your kind words! I'm so glad to hear Brandon provided such great service. We truly appreciate your feedback and support. - Angie Sue "
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William K

July 15, 2025

5  out of  5
rating by William K
"I am moving back to Atlanta and needed several policies transferred over to an Atlanta agent. Spoke with Tiffany who made the process very streamline and easy. She was very cordial and easy to talk to!"
We responded:
"William, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you! - Angie Sue "
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Sudarshan Anand

July 14, 2025

5  out of  5
rating by Sudarshan Anand
"Great experience in account setup. Brandon Robinson from Angie Sue Brown helped through the process. Clear in communication and was reachable."
We responded:
"Thank you so much for the 5-star review, Sudarshan! It truly means a lot to me. I’m grateful for the opportunity to work with such great people, and I’m glad to hear you had a positive experience. We're here to help, and your support keeps us going — thank you again! - Angie Sue "